duduslotPrivacy Policy

This page describes what we collect when you use duduslot and how we keep that data protected. We process your personal information to verify your account, process your deposits and withdrawals, and comply with local regulations. Your data is encrypted in transit and at rest on our secure servers.

We at duduslot take your privacy seriously. When you register, log in on your mobile device, or make a payment through DANA, e-wallet, or your bank, we collect only the information necessary to deliver our service. We do not share your details with third parties except where required by law or to process your payments. Your password is never stored in plain text, and we use industry-standard encryption protocols across all our platforms.

Our privacy commitments apply equally to our Android app, iOS browser access, and desktop web version. This policy sets out what information we gather, how we use it, and what rights you have over your data.

What data we collect on duduslot

We collect your data in stages. During registration, we ask for your email address, phone number, and a password you create. We send verification codes to both your email and SMS to confirm you control these contact details. We store this information encrypted on our servers.

For account verification, we request your full legal name, date of birth, and government ID number (KTP, SIM, or passport). This is a mandatory step to comply with Know Your Customer (KYC) regulations in supported jurisdictions. We do not share your ID number with any third party except where local law requires it. We encrypt and isolate this data from our main gaming database.

When you deposit, we collect transaction data—the payment method, amount, and timestamp. If you use DANA, e-wallet, mobile banking, local payment, or online paymentwe receive confirmation from your payment app that the transfer succeeded. For bank transfers to e-wallet, mobile banking, local payment, or online payment, we generate a unique Virtual Account and monitor for incoming funds. We do not store your banking credentials; you enter them directly into your bank's app.

• Account data: email, phone, password (hashed), legal name, date of birth, ID number
• Transaction data: deposit amount, payment method, withdrawal destination, timestamps
• Gameplay data: bets placed, wins, losses, account balance history
• Device data: device type, operating system version, IP address, browser or app version
• Geolocation: country/region inferred from IP address during login and withdrawal

How we use your information

We use your account data to manage your duduslot profile, authenticate your logins, and process your deposits and withdrawals. Your email receives notifications when you register, verify your account, or request a password reset. Your phone number is used for SMS verification codes and SMS alerts about withdrawals or suspicious login attempts.

We analyse gameplay data in aggregate to detect fraud and money-laundering patterns. We do not track individual bets or game choices for marketing purposes. If we suspect fraudulent activity on your account, we may request additional verification or suspend your account pending review. We compare your login location and withdrawal destination against your stored geolocation to flag unusual activity.

During regional holidays like Idul Fitri, Idul Adha, or Imlek, we may pause withdrawal processing to align with banking closures. We use your email and phone to notify you of these delays. We also collect device information (device type, app version, IP address) to debug technical issues and improve performance on Android and iOS.

Third-party processors and data transfers

We use payment processors to handle e-wallet, mobile banking, local payment, online payment, and e-wallet transactions. These processors receive only your transaction ID and amount—not your full personal data. Bank transfers are routed through banking infrastructure; we do not hand your banking details to a third party.

Our servers may sit outside your jurisdiction. By using duduslot, you consent to your data being transferred, stored, and processed in jurisdictions outside Indonesia. We maintain data protection standards consistent with industry practice, but local laws in other jurisdictions may differ from Indonesian law. If you do not accept this, you should not use our platform.

We do not sell your personal data. We may disclose your information to law enforcement or government agencies if legally required, such as during anti-money-laundering investigations. We do not use your data for marketing or advertising to third parties without your explicit consent.

Cookies and tracking on duduslot

Our website and mobile apps use cookies and similar tracking technologies to remember your login session and store your preferences. On our web version, we set session cookies that expire when you close your browser. These cookies do not track your activity across other websites. On our Android app, we use local storage to keep you logged in so you don't have to re-enter your password every time you launch the app.

We do not use third-party analytics cookies that track you across the internet. We collect basic analytics data (page views, error logs, performance metrics) to improve duduslot, but this data is anonymous and does not identify you personally. You can disable cookies in your browser settings, though this may prevent you from logging in or playing games.

Your rights and data requests

You have the right to access, correct, or delete your personal data on duduslot. To request access to your data, send an email to our support address with your account email and a copy of your ID. We will respond within 14 days. To request deletion of your account and all associated data, open your account settings and select Delete Account. We will anonymize your data within 30 days, though we may retain transaction records for up to two years to comply with anti-money-laundering regulations.

You have the right to withdraw consent for processing your data, except where processing is required by law. You can update your contact details (email, phone) directly in your duduslot account settings. If you believe we have misused your data, you may lodge a complaint with your local data protection authority.

Jurisdiction and policy changes

Our services are available only where local law permits. We do not process or store data from users in jurisdictions where online wagering is prohibited. If we detect access from a prohibited jurisdiction, we may suspend your account and freeze your funds pending legal review.

We may update this policy from time to time. If we make material changes, we will notify you via email and in-app notification at least 14 days before the change takes effect. Your continued use of duduslot after the effective date of changes constitutes your acceptance of the updated policy. If you do not accept the changes, you should delete your account.

Contact and support

If you have questions about our privacy practices or wish to exercise your data rights on duduslot, contact our support team. We provide English-language support and respond to all inquiries within 48 hours on business days. You can reach us through the help section in your account or via the contact details on our website.

We maintain separate data protection protocols for each supported jurisdiction. If you are accessing duduslot from Jakarta, Surabaya, Bandung, or Medan, your data is subject to this global privacy policy plus any local regulations specific to your region. We take data protection seriously and commit to transparency about how we handle your information.

This privacy policy is effective as of the date shown on this page and applies to all current and future users of duduslot. By accessing our platform on Android, iOS, or web, you acknowledge that you have read and understood our privacy practices.